sales@orbixpackaging.com
Privacy Policy
Orbix Packaging treats customer information as confidential. We do not sell, rent, or trade details about the people and businesses who order from us. Information is only shared when necessary to complete an order, such as with shipping carriers or payment processors.
This policy explains what information we collect on orbixpackaging.com, why we collect it, and the choices you have regarding your information.
Information We Collect
Orbix Packaging collects information through account registration, quote requests, order checkout, newsletter subscriptions, and website usage. Information is collected only when required to provide our services.
Registration
Creating an account requires your name and email address. We use this information to respond to inquiries, provide quotes, and communicate regarding packaging requirements.
Placing an Order
Order and quote forms may collect your name, business name, email, phone number, shipping address, and payment details. Payment information is used only to authorize transactions, while contact details allow us to manufacture and deliver your packaging products.
Phone Numbers and SMS
Consent to receive text messages from Orbix Packaging is never shared with third parties. Phone numbers are not sold or used for affiliate marketing or lead generation.
Cookies
Cookies help us recognize returning visitors, maintain shopping carts, and connect uploaded artwork files with the correct orders. You may disable cookies through your browser settings, although some website features may not function properly.
Log Files
Our servers automatically collect technical information including IP address, browser type, device information, referring pages, and timestamps. This information helps us improve website performance and security.
Emails and Newsletters
Customers may receive product updates, offers, and newsletters. You can unsubscribe anytime using the unsubscribe link in emails or by contacting remove@orbixpackaging.com.
Customer Service
Our support team may contact customers regarding proof approvals, production updates, material changes, delivery schedules, and active orders.
Third-Party Service Providers
We work with trusted shipping carriers and payment processors. These providers receive only the information required to complete transactions or deliveries.
Legal Disclosure
Personal information may be disclosed when required by law, including court orders, subpoenas, or legal proceedings.
Business Transitions
If Orbix Packaging merges, is acquired, or transfers assets, customer information may transfer as part of that transaction. Users will be notified if information usage changes significantly.
Opt-Out Choices
Customers can decline non-essential marketing communications while continuing to use our ordering services.
External Links
Our website may contain links to external websites. Orbix Packaging is not responsible for the privacy practices of third-party websites.
Security
Sensitive information submitted through our forms is protected using SSL encryption. Access to customer records is limited to authorized staff members who require the information to perform their duties.
Changes to This Policy
Updates to this privacy policy will be posted on this page. Significant changes may also be announced through our website or email communication.
Contact Us
For questions about this privacy policy, your personal data, or removal requests, contact:
Email: info@orbixpackaging.com